The case is in MySupport tab, but no response. Or does my Mac just coincidentally use something called WDSecurity for encryption, and this has nothing to do with my WD drive?Īfter submitting a support case, do I typically get an email reply? I didn’t get a confirmation saying “We’ll get back to you in x hours,” etc. WD Discovery is a tray application a small icon appears in the Windows system tray in the lower right-hand corner of the screen.
#Wd security software mac for mac
Why did it stick around after the un-install? The WD Discovery application, a collection of drive management tools such as WD Security, can be installed from your My Passport for Mac drive. What is WDSecurityHelper doing, if it is no longer needed to un-encrypt the disk? After installation, each time I start my Mac it freezes for 6 () minutes immediately after I boot the Mac (the system log file shows absolutely no activity and the screen shows only the Apple logo and a spinning wheel for exactly 6 mins).
#Wd security software mac install
So, if anyone has suggestions, I would be grateful: When I install WD Security (v 2.0.0.14) it adds WDSecurityHelper to my login items on my late 2013 Mac Pro. Couldn’t eject the disk either without logging out. There are some very simple solutions that you can implement to. I closed all apps and applications, emptied the trash, but it was still there. If you currently find yourself locked out of your WD external hard drive with no means of recuperating your password, do not panic. But I used encrypted disk images under Snow Leopard and never noticed a CPU hit.įurthermore, the massive CPU usage persisted in Activity Monitor even after Time Machine finished.
The WD drive is now encrypted (via Disk Utility), so I would expect copying files to be a bit slower than usual.
I had installed the WD Security app to try out the encryption briefly when I first bought the disk, but disabled and uninstalled it when I figured out my Mac could handle encryption itself. This installer - WD Drive Utilities and WD Security, are contained within the WD Drive Utilities and the WD Security zip files and installs custom Western Digital software for WD USB and FireWire enabled external hard drives under Macintosh computers.
I just noticed (via Activity Monitor) WDSecurityHelper taking about 95% of my CPU during a Time Machine backup. WD Security lets you set password protection and hardware encryption and protect your files from unauthorized use or access.
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